We are committed to ensuring that your personal information is protected. To make better technology and experiences, we collect information through our website.

We take responsibility for the personal data that we hold about you. In this notice, when we refer to “Daiwa”, “us”, “we” or “our”, we mean the brand Daiwa which provide you with Daiwa website.

Purpose of collecting Personal Data

Our purpose of collecting your personal data is to improvise the service, products and experiences that we provide to our valued customers.

Our ways of collecting personal information:

1. Information you share with us through our website, by email or phone.
2. Information from your online interactions through cookies and similar tracking technologies.
3. Publicly available information from your social media interactions with us or posts about us.
4. Information from third party data providers to whom you have given your permission to share your data.

How long do we keep your data?

We only keep your personal data for as long as we need to, to be able to use it for the reasons given in this privacy notice, and for as long as we are required to keep it by law.

The actual period for which we store your personal data will vary depending on the type of personal data and how it is used. For example, when you buy a product from us, we will store information about you and your purchase for at least the term of your warranty or guarantee.

Our justification for handling your personal data

We also may require to handle your personal data in a certain way to be able to comply with our legal obligations; for example, if we receive a request for your personal data from a regulatory body or law enforcement authority.

Ultimately, the reason we handle your personal data in the way that we do is so that we can directly or indirectly, improve our products, services and your overall experience of Daiwa as a brand.

Protecting your data

We are committed to protecting your personal data and ensure that our staff is trained in protecting your personal data.

Where we have given you (or where you have chosen) a password which enables you to access any portal or account, you are responsible for keeping this password confidential. We ask you not to share your password(s) with anyone.

In the unlikely event that we do suffer a security breach which compromises our protection of your personal data and we need to let you know about it, we will do so.

Updates to the Privacy Notice

We will regularly review and update this privacy notice. This privacy notice was last updated in January 2024.